How to Take Payments on Squarespace

Squarespace provides merchants with multiple payment options for their ecommerce needs, including Stripe, Square, PayPal, Afterpay, and ClearPay. Squarespace now offers our own payment solution, Squarespace Payments, so you can conveniently handle payments, transactions, and payouts, all on the Squarespace platform. 

What is a payment solution?

As an online business owner, accepting non-cash payments is vital to your business. A payment solution is how you take payments and keep track of your transactions. The payment solution you choose impacts how easily you can do business. 

With Squarespace Payments, you can charge customers, issue refunds, handle chargeback disputes, manage transactions, and see your payouts, all on a single platform. This makes it more convenient to keep track of your finances and stay on top of customer service.

What is a payment processor? 

A payment processor is a company or service that handles the operational aspects of transactions, such as requesting authorization from banks or financial institutions to accept payments via credit card, debit card, digital wallet, and other payment methods. This involves transferring the customers’ payment method information  from where customers enter their details, such as an online store checkout page, to the different banks or financial institutions involved in the transaction. Your payment solution will connect with a payment processor service.

How to connect to Squarespace Payments 

You can start using Squarespace Payments to accept payments on your site in just a few steps and start getting paid the next day.

To sign up for Squarespace Payments:

1. Open the Payments panel.

2. Under Squarespace Payments, click Turn on Squarespace Payments.

3. Follow the prompts and enter all required information.

4. Click Agree & Submit.

After you submit your information, you'll be automatically returned to the Store Payments panel. Here, you can review the connection status of your Squarespace Payments account.

If you already use Stripe to take payments, it takes just a few steps to start using Squarespace Payments. Using Squarespace Payments should simplify your workflows, making it easier to view and manage your transactions from one account and platform.

1. Open the Payments panel.

2. A Squarespace Payments banner will appear. Click Get Started.

3. Review information on what you should know before you make the switch, then click Accept and Continue.

4. Click Start Import.

5. After your information is imported, click Connect Checking Account and follow the prompts.

Learn more about Squarespace Payments, eligibility, and verification

Other payment tools on Squarespace

You can connect a payment solution, like Squarespace Payments, or a third-party payment solution such as Stripe, PayPal, or Square. Choosing which tool to use for your online store depends on a few factors, like where you're located and which payment methods you want to offer. 

You can also use Square as a payment processor for Squarespace point of sale in the Squarespace app. With Squarespace Payments, you can also enable buy-now-pay-later services like Klarna, Afterpay, or Clearpay for customers.

Using Squarespace Payments as your payment solution

You can use Squarespace Payments as a payment solution for orders placed in your store and through digital product blocks. Squarespace Payments is only available for Commerce and Digital Products, which includes:

• One-time purchases

• Subscriptions

• Online course pages

• Videos pages

• Member sites

• Donations

Squarespace Payments isn’t currently available for Squarespace point of sale transactions or Acuity Scheduling.

To be eligible for Squarespace Payments, you need to:

• Be located in the United States.

• Have a Squarespace trial site or a paid Squarespace site with a Business plan or higher.

• Have Site Owner or Administrator permissions on the Squarespace site. 

Squarespace Payments is rolling out to existing Squarespace plans throughout 2024. Keep an eye out for your invitation to Squarespace Payments soon.